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The Official City Pass of the City of Venice
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Points of sale and collection
Points of sale and collection
To obtain Public Transport tickets ACTV purchased online (VENEZIA UNICA), please go to the automatic ticket machines. You can get your transport tickets through QR voucher code reading or manually inserting your PNR in the automatic ticket machines. See Point Of Iinterest: 
In case of problems or inefficiencies of the automatic ticket machines, it is possible to contact the staff of one of the Sales and Collection Points, marked on the map by the points 
Customers who purchase ACTV public transport tickets through an automatic ticket machine with cash payment, and receive a paper receipt instead of change can get a cash refund from any Venezia Unica point of sale
